Shipping policy
At Remote Comfort, we aim to deliver your order as quickly and smoothly as possible.
Processing Time
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Orders are typically processed within 1–3 business days
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During high demand periods, processing may take slightly longer
Once your order has been processed, you will receive a confirmation email with tracking information (if available).
Shipping Time
Estimated delivery times:
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Canada: 7–14 business days
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United States: 7–14 business days
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Other countries: 10–20 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or local conditions.
Shipping Costs
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Shipping costs are calculated at checkout or included in the product price
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Any applicable duties or taxes are the responsibility of the customer unless stated otherwise
Tracking Information
Most orders include tracking information.
Tracking details will be sent via email once your order ships.
Please allow 3–5 business days for tracking updates to appear.
Delays
Remote Comfort is not responsible for delays caused by:
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Customs clearance
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Carrier issues
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Incorrect shipping information provided by the customer
If your order has not arrived within 30 days, please contact us and we will assist you.
Incorrect Address
Please ensure your shipping address is correct before completing your order.
We are not responsible for orders delivered to an incorrect address provided by the customer.
Contact Us
If you have any questions regarding shipping, please contact us:
📧 support@remotecomfort.store